This feature allowed buyers to rate the usability of creating a sourcing event and add comments about their experience (using embedded Qualtrics Survey) so that SAP Ariba can improve future sourcing products. SAP introduced a feature “Collect user experience feedback on creating events” in May 2020 (2005) release.

This UI though was purposeful the user navigation was painful for non-frequent users due to moving across various tabs and complexity of monitoring event statuses or assigned tasks. 1 Understand why Ariba Guided SourcingĬlassic Ariba Sourcing UI was meant for strategic needs and hence targeted for expert users like buyers. Let us understand first the strategy adopted by SAP to improve the Ariba Sourcing user experience followed by Key UI and other changes then at the end of the blog we will cover key configurations to enable this new user experience. Findings were then analyzed by applying the user experience mantra “SIP to delight” to come up with Guided Sourcing as new UI and intelligence enriched function. SAP approached the solution to this problem by conducting user research on current classic UI, in terms of navigation, content and pain areas. As a result, buyers or category managers are looking for intelligent solution which can guide them to source Goods or services efficiently. Why What and How of Ariba Guided SourcingĬurrent global trade restrictions and the pandemic outbreak have made sourcing even more challenging and threaten business continuity.

Guided sourcing ariba